1. General

• Dorynex specializes in premium home décor, floral arrangements, and interior styling products.
• All content on this website is for informational purposes and may change without notice.
• By using this website, you confirm that you are legally capable of making purchases.

2. Orders & Purchases

• All orders are subject to product availability and confirmation of payment.
• Prices are displayed in Euros (€) and may include applicable taxes.
• Product images are for reference only; minor variations may occur.

3. Payments

• We accept secure payments via credit/debit cards, PayPal, and bank transfers.
• Full payment is required before an order is processed.
• Transactions are securely processed in compliance with Dutch financial laws.

4. Shipping & Delivery

• We ship within the Netherlands and selected international locations.
• Delivery times vary depending on the location and selected shipping method.
• Customers must provide accurate shipping details to avoid delays.

5. Returns & Refunds

• Returns are accepted within 14 days if items are unused and in original packaging.
• Custom or personalized orders are non-refundable unless defective.
• Refunds are processed within 7 business days upon receiving the returned item.

6. Product Quality & Liability

• Dorynex ensures high-quality standards, but slight variations may occur.
• We are not responsible for any damage, allergic reactions, or misuse of products.
• Customers must follow proper usage and maintenance instructions.

7. Intellectual Property

• All content, designs, and branding on dorynex.com are the property of Dorynex.
• Unauthorized reproduction, modification, or distribution is prohibited.

8. Governing Law

• These terms are governed by the laws of the Netherlands.
• Disputes will be handled in Dutch courts.

9. Changes to Terms

• Dorynex reserves the right to update or modify these terms at any time.
• Continued use of the website implies acceptance of any changes.

10. Contact Us

If you have any questions regarding our Terms & Conditions, feel free to contact us:

• Phone: +31 0633793645
• Email: info@dorynex.com